So much writing on organisational health focuses on defining what a healthy culture is and how to achieve it. What if one simple behaviour is the key to building a healthy culture? What could that behaviour be? Gallop found that if leaders focused on giving feedback about someone’s strengths’ they found that ratio of engagement to disengaged at work was 60:1 and 1200 time more effective than ignoring them[i]. So is feedback the key? Yes, though there is more to the issue of b

If asked for advice, do you sometimes find it a challenge to decide whether just to give that advice, engage in a mentoring conversation, or to adopt a more coaching style to assist the person making the request? This can often be a challenge. Coaching is normally less directive and should encourage, though appropriate questions, observations and reflections, getting the recipient to work out the best solution for their issue. They have a level of knowledge of the situation w

Once the Covid pandemic restrictions eased and the novelty of home/remote working wore off, managers and leaders have continued to be presented with some new challenges. How to manage the work-flow and work environment when people are working both remotely and in the office? It is so much easier to gauge how people are feeling, how well they are interacting with colleagues and clients when they are all in the same workplace, especially if its open plan. Knowing how the membe

The Covid 19 pandemic, which blighted the world for the several years, brought about many changes in people’s mindsets, such as how and where people work, and what is important to them. This poses challenges for leaders, whether they head up large organisations, operating units or leaders of small teams. McKinsey’s research in this area suggested that in advanced economies that 20-25% of workers could work from home between three and five days a week without a loss of product

So says the Tao Te Ching, as explicated by John Heider in 'The Tao of Leadership'. We have not forgotten from the worst pandemic for one hundred years. Leaders and managers continue to need to adapt to the discoveries it has brought, changes as to where and when people work. What can leaders and managers do to build on these shifts in mindsets and opportunities? Much has been written about leadership and management over the past seventy years. Companies and organisations have

Thinking is of course a huge subject, philosophically, psychologically, neurologically, and we could go on for hours about how and what...

As a coach I've become very sensitive to words and questions. The other day I was thinking again about that deceptively simple little...

Here’s a really helpful book for you to think about! Especially if you are at a bit of a crossroads right now. It’s called ‘The Shift:...